OFS Customer Portal

Back to home

OFS Customer Portal

FAQs

FAQs

Frequently asked questions about OFS

Analytics

Why do we have a “Running” category in a Reason Report?

Why is data within my selected date range not showing in my reports?

Where do I find a glossary for the metrics in Analytics?

How to look at different time periods in my report?

How to see the live status of all my lines?

Why does my Report URL link not maintain filters?

Analytics Report Definitions

What happens to historical data when I change my reason code?

Can you export OEE and AVA variants in an API export?

See more

Operator Console

What is slow running?

What is the Challenge ETA and how is it calculated?

Can I remove short stops from Unallocated Events?

Can I change the name of my Line?

Which usernames display when a comment is entered?

See more

OFS-Flow

Why are forms not appearing on the console?

Can I change the date format in OFS Flow forms?

Creating Advanced Triggers and Validation in OFS

How can we manually raise OFS-Flow forms via API?

How can I track changes to OFS-Flow Data

Where can I find a comment that is entered at the bottom of an alert?

See more

Fusion Manager

Why can't I see my newly added reasons or operators on the console?

Why can't I see any downtime reasons when I'm running slow?

Alert Variables