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Why is data within my selected date range not showing in my reports?

Explains why OFS reports are built around shift or job start times rather than the calendar day itself, which can make data look like it's missing from a selected date range.

OFS aggregates and presents report data in one of two ways: by shift or by job.

  • Line Reports (Line, Line by Crew) are based on shifts starting within the selected period.
  • Product Reports (Product, Product by Crew) are based on jobs starting within the selected period.
  • Reason Reports use a mix:
    • Reason Report — shift-based
    • Reason by Crew — shift-based
    • Reason by Product — job-based

Shift-based reports

Any shift with a start time on a given day is included in full in that day's report.

  • A shift that starts the day before and runs into the morning of the selected day is not included.
  • A shift that starts late in the selected day and runs into the next day is included in full.

As long as your shifts have regular start and end times, OFS picks up the pattern automatically. For example:

  • Day: 6am–2pm (06:00–14:00)
  • Afternoon: 2pm–10pm (14:00–22:00)
  • Night: 10pm–6am (22:00–06:00)

In this example, a Tuesday report based on shifts runs from 6am Tuesday to just before 6am Wednesday, and includes the full Day, Afternoon, and Night shift.

Job-based reports

Job-based reports work the same way, but for jobs rather than shifts. A job that starts before the selected day and runs into it is excluded; a job that starts within the selected day and runs into the next is included in full.

For example, on a given Wednesday: Job B, Job C, Job D, Job E, and Job F are all included, while Job A, Job G, and Job H are excluded, because they started outside the selected day.