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How to format my Alert Message in Fusion Manager?

This article shows you how to use HTML tags to format an Alert Message in Fusion Manager, so it reads as headings, paragraphs and lists instead of one long line of text.

NOTE: HTML formatting doesn't work for SMS — SMS delivery is plain text only. Use it for alert messages going to email or web services.

What you'll build

A few common tags cover most alert messages:

Tag Element
<h1>...</h1> Heading
<p>...</p> New paragraph
<br> Line Break
<b>...</b> Bold
<p><i>...</i></p> Italic
<a href="url">text</a> Link
<ul><li>...</li></ul> Bullet List
<ol><li>...</li></ol> Numbered List

 

For example, this code:

<p>Hi Maintenance Team,</p> 

<p>Please review all maintenance downtimes over the last week in the below report: </p>

<b>Reason Report:</b>

  <li>Insert link to report </li>

produces a message with a proper heading line, two paragraphs, and a bullet point, rather than one run-on line of text.

Step 1 — Write your message using HTML tags

Use any HTML editor you're comfortable with to write and preview your formatted message before you paste it in.

Step 2 — Copy your finished code

Step 3 — Paste the code into the Alert Message field in Fusion Manager

Test it

Send a test alert and check that the message renders as expected in the destination email.