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How to add an image link in a Flow form?

OFS-Flow forms can't store or display images directly, but you can link out to one via product data — useful for showing operators a reference photo of the SKU they're running.

What you'll build

A Custom Product List Data variable holding an image URL per product, displayed in the form as a link the operator can open in a new tab.

Step 1 — Add a product data variable for the image link

In Fusion Manager, go to Products, tick the line you want to add images to, and click the pencil icon to edit.

Click Custom Product List Data, then Add Variable. Enter a name — e.g. productPhoto — and click Update, then Save.

The one hard rule for this name is no spaces — a variable name containing a space can never be referenced or exposed for editing. camelCase (e.g. productPhoto) is the recommended convention, not an enforced one — PascalCase works just as well.

 

 

Step 2 — Export the product list

In the products list, click the Import & Export icon, click Export, and open the downloaded CSV.

 

Step 3 — Add the image links

In the column matching your variable name (e.g. productPhoto), paste a link to each product's image, then save the CSV.

Step 4 — Import the CSV back in

Back in Fusion Manager, open the Import & Export icon again, click Choose File, select your saved CSV, then click Import and Save.

Step 5 — Open your form

In Fusion Manager, go to Alerts & Flow and select the alert containing the form you want to add the link to.

Step 6 — Add an info field

Add a text area field to the form and give it a Unique Field Name and Form Field Label describing what it shows — e.g. "Click the link to view the product".

Step 7 — Point the field at your product data variable

In Default Value, click the variable icon and select your product data variable (e.g. productPhoto).

 

Step 8 — Save

Click Save to save the form changes.

Make sure the form has a workflow and a trigger configured before deploying it to the console — an info field alone won't raise the form.

What the operator sees

When the form is raised on the console, the field shows the image link. The operator copies it into a new browser tab to view the image — forms can't embed images directly.