---
title: FAQs | OFS Customer Portal
description: Frequently asked questions about OFS
---
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2. [FAQs](https://support.ofsystems.com/faqs)
# FAQs
Frequently asked questions about OFS
## Operator Console
- [Console Cheat Sheet (print out)](https://support.ofsystems.com/console-cheatsheet)
- [What is slow running?](https://support.ofsystems.com/what-is-slow-running)
- [Can I remove short stops from Unallocated Events?](https://support.ofsystems.com/can-i-remove-short-stops-from-the-unallocated-events-wheel)
- [What is the Challenge ETA and how is it calculated?](https://support.ofsystems.com/what-is-the-challenge-eta-and-how-is-it-calculated)
- [Can I change the name of my Line?](https://support.ofsystems.com/can-i-change-the-name-of-my-line)
- [Which usernames are displayed when a comment is entered?](https://support.ofsystems.com/which-usernames-display-when-a-comment-is-entered)
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## Fusion Manager
- [Why can't I see my newly added reasons or operators on the console?](https://support.ofsystems.com/why-cant-i-see-my-newly-added-reason-operator-or-product-on-the-console)
- [Why can't I see any downtime reasons when I'm running slow?](https://support.ofsystems.com/why-cant-i-see-any-downtime-reasons-when-im-running-slow)
- [Why didn’t my downtime reason-based alert trigger?](https://support.ofsystems.com/why-didnt-my-downtime-reason-based-alert-trigger)
- [Alert Variables](https://support.ofsystems.com/alert-variables)
## Analytics
- [What is "A Day in OFS" and How Reports Handle Shifts and Jobs Crossing Midnight](https://support.ofsystems.com/the-concept-of-a-day-in-ofs)
- [Why do we have a “Running” category in a Reason Report?](https://support.ofsystems.com/running-in-a-reason-report)
- [Why is data within my selected date range not showing in my reports?](https://support.ofsystems.com/why-is-data-within-my-selected-date-range-not-showing-in-my-reports)
- [What happens to historical data when I change my reason code?](https://support.ofsystems.com/what-happens-to-historical-data-when-i-change-my-reason-code)
- [Why does my Report URL link not maintain filters?](https://support.ofsystems.com/report-filters)
- [Can you export OEE and AVA variants in an API export?](https://support.ofsystems.com/can-you-export-oee-and-ava-variants-in-an-api-export)
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## OFS-Flow
- [Is OFS-Flow ISO Compliant and does it have version control?](https://support.ofsystems.com/is-ofs-flow-iso-compliant-and-does-it-have-version-control)
- [Can I change the date format in OFS Flow forms?](https://support.ofsystems.com/can-i-change-the-date-format-in-ofs-flow-forms)
- [Can I trigger a form to fire after 50% of a production run is completed?](https://support.ofsystems.com/can-i-trigger-a-form-to-fire-after-50-of-a-production-run-is-completed)
- [Why are forms not appearing on the console?](https://support.ofsystems.com/why-are-forms-not-appearing-on-the-console)
- [Why didn't my recurring form trigger? (Continuous vs. Cumulative Time)](https://support.ofsystems.com/why-didnt-my-recurring-form-trigger-continuous-vs.-cumulative-time)
- [What is the 'Hide from Event Chart' toggle in Flow?](https://support.ofsystems.com/understanding-the-hide-from-event-chart-toggle-in-flow)
- [Can I track changes to OFS-Flow Data?](https://support.ofsystems.com/can-i-track-changes-to-ofs-flow-data)
- [Where can I find a comment that is entered at the bottom of an alert?](https://support.ofsystems.com/where-can-i-find-a-comment-that-is-entered-at-the-bottom-of-an-alert)
- [How to trace materials using OFS-Flow](https://support.ofsystems.com/how-to-trace-materials-through-your-line-using-ofs-flow)
- [How can we manually raise OFS-Flow forms via API?](https://support.ofsystems.com/how-can-we-manually-raise-ofs-flow-forms-via-api)
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- [Getting Started](https://support.ofsystems.com/getting-started#main-content)
- [Console: The Basics](https://support.ofsystems.com/getting-started#console-the-basics)
- [Analytics: The Basics](https://support.ofsystems.com/getting-started#analytics-the-basics)
- [Fusion Manager: The Basics](https://support.ofsystems.com/getting-started#fusion-manager-the-basics)
- [OFS-Flow Training : The Basics](https://support.ofsystems.com/getting-started#ofs-flow-training-the-basics)
- [OFS-Go](https://support.ofsystems.com/getting-started#ofs-go)
- [MayvnAI](https://support.ofsystems.com/getting-started#mayvnai)
- [Help & Support](https://support.ofsystems.com/help-support#main-content)
- [Troubleshooting](https://support.ofsystems.com/help-support#troubleshooting)
- [OFS in a Box](https://support.ofsystems.com/help-support#ofs-in-a-box)
- [Routers](https://support.ofsystems.com/help-support#routers)
- [PLCs](https://support.ofsystems.com/help-support#plcs)
- [Success with MayvnAI](https://support.ofsystems.com/success-with-mayvnai)
- [Training Videos](https://support.ofsystems.com/training-videos#main-content)
- [Operator Console](https://support.ofsystems.com/training-videos#operator-console)
- [OFS Analytics](https://support.ofsystems.com/training-videos#ofs-analytics)
- [Fusion-Manager](https://support.ofsystems.com/training-videos#fusion-manager)
- [OFS-Flow](https://support.ofsystems.com/training-videos#ofs-flow)
- [OFS-Go](https://support.ofsystems.com/training-videos#ofs-go)
- [How To Questions](https://support.ofsystems.com/how-to-questions#main-content)
- [Administration](https://support.ofsystems.com/how-to-questions#administration)
- [Operator Console](https://support.ofsystems.com/how-to-questions#operator-console)
- [Analytics](https://support.ofsystems.com/how-to-questions#analytics)
- [Fusion Manager](https://support.ofsystems.com/how-to-questions#fusion-manager)
- [Fusion Manager - Alerts & Services](https://support.ofsystems.com/how-to-questions#fusion-manager-alerts-services)
- [Flow](https://support.ofsystems.com/how-to-questions#flow)
- [Flow - Validations](https://support.ofsystems.com/how-to-questions#flow-validations)
- [Flow - Conditional Expression & Triggers](https://support.ofsystems.com/how-to-questions#flow-conditional-expression-triggers)
- [APIs](https://support.ofsystems.com/how-to-questions#apis)
- [FAQs](https://support.ofsystems.com/faqs#main-content)
- [Operator Console](https://support.ofsystems.com/faqs#operator-console)
- [Fusion Manager](https://support.ofsystems.com/faqs#fusion-manager)
- [Analytics](https://support.ofsystems.com/faqs#analytics)
- [OFS-Flow](https://support.ofsystems.com/faqs#ofs-flow)
- [Case Studies](https://support.ofsystems.com/case-studies#main-content)
- [Mavyn AI](https://support.ofsystems.com/case-studies#mavyn-ai)
- [OFS Guides](https://support.ofsystems.com/ofs-guides)
- [Webinars](https://support.ofsystems.com/webinars)
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