Configuration 1. Create the Downtime Reason
1a) Create the downtime reason in the 'Reason' tab in Fusion Manager. E.g. ‘Lunch’ planned downtime
1b) Assign the reason to a line in ‘Reason Assignment. ’
Configuration 2. Create a new user
2a) Navigate to the ‘Users & Operators’ tab
2b) Create a Name, Login, Password and set the Role as an ‘Analytics User’
Configuration 3. Create a Web ‘Service’
NOTE: You will need one Web service per Downtime reason.
3a) Navigate to the ‘Services’ tab
3b) Click ‘Web’
3c) Create a new Alert e.g. Lunch Start
3d) In the URL, enter the following with your OFS information:
https://customer.ofsxpress.com/WorkcentreID/server/control/downtime/allocate/@reasoncode
- Customer is the name of your organisation
- If your OFS is on a server, you will use the IP address instead.
- Example: https://10.123.456.78/WorkcentreID/server/control/downtime/allocate/@reasoncode
- WorkcentreID is the OFS Line identifier e.g. OFS001.
- Please find this unique identifier in Fusion Manager or on the console page URL.
- For multiple lines, use {{workcentre}} below instead of the workcentreID.
- E.g. https://demo.ofslive.com/{{workcentre}}/server/control/downtime/allocate/@Administration
- The Reason Code is found in the reason created in Step 1.
3e) On the ‘Authentication’ tab, enter the details from the newly created ‘Alerts’ account
Configuration 4. Create a new Alert
Create a new 'Alert Group' dedicated to these types of alerts in the 'Alerts & Flow' tab. Then, create a new 'Alert' within the Alert Group.
Configuration 5. Create the Trigger
Create a trigger in the ‘Total Time or Count’ trigger:
a) Select the 'Lines' it will occur on
b) Select the Service we created in Configuration 3. I.e. Lunch Start
c) Toggle on 'On Schedule'
d) Enter the 'Scheduled Time'
e) Select the 'Commencement Date'
f) Select the 'Schedule Period'
g) Select the 'On Days' you want the trigger to occur
g) Click 'Update'