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How to create an alert when the line is not in Run State 'X' duration after shift start

This guide outlines the steps to configure an alert within the OFS system that triggers if a production line has not entered a "run state" within a specified duration (e.g., 'x' hours) after a shift has been logged.

Step 1 - Navigate to 'Alerts & Flow' and 'Alerts'

Step 2 - Create a new 'Alert Group', e.g. Alerts

Step 3 - Click the + under 'Alerts' to create a new alert

Step 4 - In the General tab, formulate the Alert Message

Here is a guide on formatting alert messages

Tip: You can use the variables icon on the right to reference live data from the OFS console.


Step 5 - In Triggers, click 'Shift' and the + icon

Step 6 - Toggle on 'Offset'

Step 7 - Set the duration, e.g. 3

Step 8 - Select the Units, e.g. hours

Step 9 - Select the Lines in which the alert references

Step 10 - Select a Service

Note: Here is a video guide on setting up services

Step 11 - Navigate to the 'Conditional Expression' tab and toggle 'ON'

Step 12 - Enter the following code at the bottom

shift.metrics.runTime==0

Step 13 - Update and Save changes