How to create an alert when the line is not in Run State 'X' duration after shift start

Step 1 — Navigate to Alerts & Flow, then Alerts

Step 2 — Create a new alert group

Give it a name, e.g. Alerts.

Step 3 — Click the + under Alerts to create a new alert

Step 4 — Write the Alert Message on the General tab

See how to format your Alert Message for formatting options.

Use the variables icon to pull in live data from the console rather than typing a generic message.

Step 5 — Open the Triggers tab and add a Shift trigger

Click Shift, then the + icon.

Step 6 — Toggle on Offset

Step 7 — Set the duration

Enter how long after shift start to check, e.g. 3.

Step 8 — Select the units

For example, hours.

Step 9 — Select the lines this alert watches

Step 10 — Select a service

For a video guide on setting up services, see the Alerts & Services overview.

Step 11 — Open the Conditional Expression tab and toggle it on

Step 12 — Enter the condition

shift.metrics.runTime==0

This fires the alert only when the line hasn't run at all since the shift started — rather than just checking whether time has passed.

Step 13 — Click Update, then Save

Update stages the trigger; Save on the page commits it.