---
title: How to change an allocated reason in OFS?
description: For any reason, you may want to retrospectively amend a downtime reason. E.g. Operators may have selected an incorrect downtime reason or could not assign a reason at the time of the downtime.
---
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# How to change an allocated reason in OFS?
## Correcting a downtime reason after the event, either directly in the Events Chart or with the Edits Tool.
Reasons get corrected for all sorts of ordinary situations: the wrong one was picked in a hurry, or nobody could get to the screen at the time.
There are two ways to do it. The first works for any OFS user; the second needs an **Administrator** or **Analytics User with Editor** role. The Events Chart can be opened from the Console (the **EVENTS** button) or from Analytics.
**OFS Console:**
**Analytics:**
#### **Option 1 — Change the reason in the Events Chart**
Available to any OFS user. No special role needed.
#### **Step 1 — Select the span and press Update**
#### **Step 2 — Select the category**
#### **Step 3 — Select the reason and press Update**
---
#### **Option 2 — Change the reason with the Edits Tool**
You need an **Administrator** or **Analytics User with Editor** role for this route.
#### **Step 1 — Open the line**
If you opened the Events Chart from Analytics, select the line you want to edit first.
#### **Step 2 — Turn on the Edits Tool**
Press the pencil icon in the top right corner.
#### **Step 3 — Select the span and press Update**
#### **Step 4 — Press the pencil icon**
#### **Step 5 — Select the category and reason, then press OK**
#### **What to expect afterwards**
The change is recorded in the **Edit Log** against the span, with the login that made it, the time, and the reason it was changed from and to. Corrections are traceable, not silent.
If the stoppage should really be split across two reasons rather than reallocated to one, see [How to allocate multiple reasons during a downtime](https://support.ofsystems.com/how-to-allocate-2-different-reasons-during-a-downtime?hsLang=en).
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