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How to trigger an alert on a specific SKU or job description?

Add a conditional expression to a trigger so the alert or form only fires on the SKUs you choose, instead of on every job that runs.

Step 1 — Create the trigger

In Fusion Manager, go to the Triggers tab of the alert or form and create a new trigger.

Step 2 — Turn on the conditional expression

Click the Conditional Expression tab and toggle it ON.



Step 3 — Drag in Job Data

Drag Job Data in from the right-hand side of the expression builder.

Step 4 — Choose the field

Two fields are available:

  • orderClientId — the SKU ID, for example ABC123. Use this when you want to match a specific code.
  • orderDescription — the SKU description, for example Vanilla Icecream. Use this when you want to match on wording.

This example uses the SKU ID.

Step 5 — Add the equals operator

Drag the = sign in from the Math Operators menu.

Step 6 — Enter the SKU

Enter the SKU on the right-hand side of the expression. The finished expression reads:

job["orderClientId"]=="ABC123"

Text values must be wrapped in double quotes. Numbers do not need them, but a SKU that contains any letters does.

The match is case-sensitive and must be exact — ABC123 will not match abc123, and it will not match ABC1234 either.

Step 7 — Add more SKUs

To cover several SKUs on one trigger, use the OR operator and repeat Steps 4 to 6 for each one:

job["orderClientId"]=="ABC123" || job["orderClientId"]=="DEF456"

Step 8 — Save

Click Update, then Save on the page. The dialog's own button stages the change; the page-level Save commits it.

Test it

Start a job on a SKU named in the condition and confirm the alert or form fires. Start one on a SKU that is not named and confirm it stays quiet. Analytics records which condition matched under Trigger Match.

If nothing fires at all, check the expression is not sitting empty — an enabled conditional expression with nothing typed in it is never true.

Adapting it to your own SKUs

  • Where a whole family of SKUs shares a prefix, starts with is shorter than a long OR list. job["orderClientId"]=^"FG" catches every finished-goods code in one expression, and stays correct when a new FG code is added.
  • To match wording anywhere inside the description rather than the whole of it, use match regex: job["orderDescription"]=~"Vanilla". This is a substring search despite what the tooltip says.
  • Both operators are case-sensitive. For a case-insensitive description match, type test(job["orderDescription"], "vanilla", "i") into the expression box.